The Twin Pine Casino & Hotel mobile app is provided as a public service and is owned and operated by the Middletown Rancheria of Pomo Indians of California DBA Twin Pine Casino & Hotel.


If you use the Twin Pine Casino mobile app (app) you agree to these terms and policies.


All content on our app is the property of Twin Pine Casino & Hotel.


The Twin Pine Casino & Hotel mobile app are for personal use only. You may not modify, copy, distribute, display, reproduce, publish, license, create derivative works from, sell, or transfer information, products, or services obtained from the Twin Pine Casino & Hotel mobile app unless the law otherwise provides or Twin Pine Casino & Hotel gives you prior written permission.


Use of content, images, designs, or logos from our app is prohibited, except as permitted under the Linking Policy, or if Twin Pine Casino & Hotel gives you prior written permission.


Twin Pine Casino & Hotel does not promise that the Twin Pine Casino & Hotel app or any content, service, or feature of the app will be error-free or uninterrupted. Information is provided on an “as is” and “as available” basis.


We may amend these terms and policies from time to time. All amendments are effective immediately.



When you access the Twin Pine Casino & Hotel app, we may gather information in the following ways:



When you view pages on the app, some of your information is automatically collected. This may include information about how you linked to the app, when you accessed our app, things you clicked on, your IP address, your location, the type of browser and operating system you used, and the pages you requested and visited. This information is aggregated and used to improve the mobile app.



Twin Pine Casino & Hotel (or our third party vendors) may collect additional information if you voluntarily provide it (e.g., in connection with an online transaction – hotel reservation). The type of information varies by transaction and may include: your name, address, phone number, email address, and players club number.



If you provide us with your email address, we may use it to email you.

You may unsubscribe to these services by following the instructions contained in the email.



The Twin Pine  Casino & Hotel mobile app uses “cookies” to customize your browsing experience. A cookie is a small text file that is saved on your phone when you visit an app.


Session cookies allow you to move through many screens of an app quickly and easily without having to authenticate or reprocess each new area you visit. Session cookies are destroyed after successful completion of a transaction, after a few minutes of inactivity, or when the browser is closed. Persistent cookies help websites remember your information and settings when you visit them in the future. They continue to exist after a few minutes of inactivity, after the browser is closed, or after a user completes a single session. Persistent cookies generated by expire within five years.


We cookies in the following ways:

To help you to conduct online transactions.


To perform statistical analyses on app usage to understand how people are using the app and how we can improve it.




We will only share personal information about you with others if:

We have your consent to share the information, or


We need to share your information to provide the product or service you have requested, or


We are authorized to do so by law. E.g., to respond to subpoenas, court orders, legal process, or to requests pursuant to a statute requiring or permitting disclosure.


We limit access to personally identifiable information gathered through the Twin Pine Casino & Hotel app to employees and agents who need access to perform a specific job. Security measures have been integrated into the design, implementation, and day-to-day operations of this app as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.


Our website uses Secure Sockets Layer (SSL) technology to encrypt and protect your personal information during Internet transmissions.



We provide links to other organizations through In providing these links, we do not endorse the content, products, services, or viewpoints of these external websites. Once you leave and link to an external website, terms and policies no longer apply.



Pursuant to applicable law, individuals under the age of 21 are not eligible to gamble at Twin Pine Casino & Hotel. Use of our website and-or app is intended for adults 21 years of age or older. Individuals under the age of 21 should not use our website or app.



Twin Pine Casino & Hotel, as developer and manager of our website, has taken a number of steps to safeguard the integrity of its data and prevent unauthorized access to information that is maintained in casino computer systems. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, ensure the integrity of information that is transmitted, and to provide reasonable protection of private information that is in our possession.


For security purposes and to make sure this service remains available to all users, Twin Pine Casino & Hotel uses special software programs for monitoring and auditing network traffic to identify unauthorized attempts to upload or change information, or otherwise to cause damage to this government computer system. Twin Pine Casino & Hotel also uses industry-standard software tools to control access to specific applications and services and to protect data that is transmitted electronically between users and the casino. These programs help us identify someone attempting to tamper with this app .


WARNING — If security monitoring reveals possible evidence of criminal activity, information pertaining to such activity may be provided to law enforcement officials.


Unauthorized attempts to upload information and/or change information on the Twin Pine Casino & Hotel app are strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001 and 1030.


The information contained in this policy statement should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the Twin Pine Casino & Hotel mobile app.



Linking to Twin Pine Casino & Hotel’s mobile app stores is permitted under limited conditions. If you link to the store pages, you must not: (1) portray any person, entity, or subject in a false or misleading light; (2) visually alter pages being linked to; or (3) imply that Twin Pine Casino & Hotel endorses your products or services.